Massachusetts Bids > Bid Detail

RFP No. 20 (FY24-3-2): Enterprise Service Management Platform

Agency: Commonwealth of Massachusetts
Level of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD14609350862678709
Posted Date: Feb 9, 2024
Due Date: Feb 28, 2024
Solicitation No: BD-24-1010-PROCU-CRIM-98284
Source: https://www.commbuys.com/bso/e...

Bid Solicitation: BD-24-1010-PROCU-CRIM-98284
Responses Due in 18 Days, 19 Hours, 17 Minutes
Header Information
Bid Number:
BD-24-1010-PROCU-CRIM-98284
Description:
RFP No. 20 (FY24-3-2): Enterprise Service Management Platform
Bid Opening Date:
02/28/2024 02:00:00 PM
Purchaser:
Nadine Rodriguez
Organization:
Bridgewater State University
Department:
PROCUREMENT - Procurement Services
Location:
CRIM - CRIM
Fiscal Year:
24
Type Code:
NS - Non-Statewide Solicitation
Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
07/01/2024

Available Date
:
02/09/2024 01:23:41 PM
Info Contact: Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Open Market
Pre Bid Conference:
A pre-bid conference will be held on Wednesday, 2/14/24 at 3:30pm (EST) via Microsoft Teams. More information is available in the bid documents located at the following link: https://bridgew.bonfirehub.com/opportunities/121911
Bulletin Desc:
Bridgewater State University invites qualified vendors with expertise in an Enterprise Service Management Platform. The purpose of this RFP is to identify a suitable partner that can provide a comprehensive solution to enhance our organization's service delivery, streamline processes, and improve overall efficiency.
Ship-to Address:
Operations Center
200 Great Hill Drive
Bridgewater, MA 02325
US
Email: crim@bridgew.edu
Phone: (508)531-1362
Bill-to Address:
Jennifer Pacheco
131 Summer Street
Bridgewater, MA 02747
US
Email: ProcurementServices@Bridgew.edu
Phone: (508)531-1211
Print Format:
Required Quote Attachments
Item Information

Item # 1:

(

81-11

-
25

)



Bridgewater State University ("University") invites qualified and responsible vendors with expertise in an Enterprise Service Management Platform (ESM Platform) to submit proposals for the implementation of an ESM Platform. The purpose of this Request for Proposal (RFP) is to identify a suitable partner that can provide a comprehensive solution to enhance our organization's service delivery, streamline processes, and improve overall efficiency.

U N S P S C Code:
81-11-25
Computer software licensing rental or leasing service

Qty Unit Cost UOM Total Discount Amt. Tax Rate Tax Amount Total Cost

1.0




EA - Each














Manufacturer:

Brand:

Model:

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MASS_MASS_AWS_PROD_BUYSPEED_2_bso
Quote # Description Date Last Modified Status

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