Massachusetts Bids > Bid Detail

Description RFQ I ITS75 I 23ITS75DA05 I RPMS Support and Maintenance

Agency: Commonwealth of Massachusetts
Level of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD14609911967107239
Posted Date: Oct 26, 2022
Due Date: Nov 4, 2022
Source: https://www.commbuys.com/bso/e...

Bid Solicitation: BD-23-1036-EDU01-EDUA1-80918
Responses Due in 8 Days, 17 Hours, 13 Minutes
Header Information
Bid Number:
BD-23-1036-EDU01-EDUA1-80918
Description:
RFQ I ITS75 I 23ITS75DA05 I RPMS Support and Maintenance
Bid Opening Date:
11/04/2022 01:00:00 PM
Purchaser:
Derrick Andrews
Organization:
Executive Office of Education
Department:
EDU02 - IT DESE Center
Location:
EDU02 - IT DESE Center
Fiscal Year:
23
Type Code: Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
Available Date
:
10/25/2022 03:56:54 PM
Info Contact:
EOEfiscal@mass.gov
Bid Type:
CLOSED
Informal Bid Flag:

No
Purchase Method:
Open Market
Pre Bid Conference:
Bulletin Desc:
Ship-to Address:
Executive Office of Education
One Ashburton Place Room 1403
Boston, MA 02108
US
Email: eoefiscal@mass.gov
Phone: (000)000-0000
Bill-to Address:
Executive Office of Education
One Ashburton Place Room 1403
Boston, MA 02108
US
Email: eoefiscal@mass.gov
Phone: (000)000-0000
Print Format:

File Attachments:
23ITS75DA05 (2).pdf

Form Attachments:
Required Quote Attachments

SBPP (Small Business Purchasing Program) Eligible?:

NO

See SBPP requirements and exceptions at www.mass.gov/sbpp :
Item Information

Item # 1:

(
43-23-00-00-0000

)



The Massachusetts Executive Office of Education (Mass EOE) is looking to procure Annual Maintenance and Support for RPMS.

We are requesting 200 hours of support at an hourly rate of $130.

Production Support Services Include:

Application Maintenance

Release management

Monitoring Alerts

Incident Management and Triaging of Issues

Production Runs

Application Bug Fixes

Weekly Meetings with Business

Root Cause Analysis for Severity 1 and Severity 2 Issues

U N S P S C Code:
43-23-00
Software



43-23-00-00



Software



43-23-00-00-0000



Software
Qty Unit Cost UOM Total Discount Amt. Tax Rate Tax Amount Total Cost

1.0




EA - Each














Manufacturer:

Brand:

Model:

Make:

Packaging:



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