Massachusetts Bids > Bid Detail

RFI - Business Process Outsource Contact Center

Agency: Commonwealth of Massachusetts
Level of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD14609854915746748
Posted Date: Apr 4, 2023
Due Date: May 12, 2023
Solicitation No: BD-23-1175-1175C-1175L-86741
Source: https://www.commbuys.com/bso/e...

Bid Solicitation: BD-23-1175-1175C-1175L-86741
Header Information
Bid Number:
BD-23-1175-1175C-1175L-86741
Description:
RFI - Business Process Outsource Contact Center
Bid Opening Date:
05/12/2023 05:00:00 PM
Purchaser:
Kathy Hogan
Organization:
Commonwealth Health Insurance Connector Authority
Department:
1175CONVD - Default Data Conversion Department
Location:
1175L - Default Data Conversion Location

Fiscal Year:
23
Type Code: Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
05/12/2023

Available Date
:
04/04/2023 09:20:50 AM
Info Contact:
Contact Kathy Hogan at (617)933-3057
Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Open Market
Pre Bid Conference:
Bulletin Desc:
Ship-to Address:
Commonwealth Health Insurance Connector Authority
100 City Hall Plaza
Boston, MA 02108
US
Email: kathy.hogan@state.ma.us
Phone: (617)933-3057
FAX: (617)933-3070
Website: http://www/mahealthconnector.org
Bill-to Address:
Commonwealth Health Insurance Connector Authority
100 City Hall Plaza
Boston, MA 02108
US
Email: kathy.hogan@state.ma.us
Phone: (617)933-3057
FAX: (617)933-3070
Website: http://www/mahealthconnector.org
Print Format:
Bid Print

File Attachments:
BPO RFI Contact Center April 3 2023.docx

Form Attachments:
Required Quote Attachments
Item Information

Item # 1:

(

84-13

-
16

)



RFI - Business Process Outsource Contact Center and Associated Back Office Services and Document Processing and Verification

U N S P S C Code:
84-13-16
Life and health and accident insurance

Qty Unit Cost UOM Total Discount Amt. Tax Rate Tax Amount Total Cost

0.1




EA - Each














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